Question 1

Where does the event take place?

Accepted Answer

This event is live streamed from le Théâtre de la Madeleine in Paris.

Question 2

What is the duration of the event?

Accepted Answer

The event is on Saturday, November 23 from 9:45am to 5:30pm, Paris time. It will then be accessible on demand for 7 days.

Question 3

Can I watch it later on demand?

Accepted Answer

Yes! Livestream ticket holders will have access to the talks on demand for 7 days (until December 1, 23:59 Paris time).

Question 4

I bought my ticket, how can I access the livestream?

Accepted Answer

Once you have purchased your ticket, you will receive a link from Eventbrite by email and 3 reminders: 
- 2 days before the start of the event, 
- 2 hours before the start of the event,
- 10 minutes before the start of the event. 
If you don't receive any mail from Eventbrite, check your spams!

Question 5

Do I need to download any software to attend the event?

Accepted Answer

No, just click on the link from Eventbrite's email. If the video doesn't play, try to reload your page or download the latest version of Firefox or Google Chrome.

Question 6

What is the program of the day?

Accepted Answer

The program will be available on our social networks one week before the event. Ticket holders will also receive it by email. The day will have breaks, including a one-hour lunch that will encourage you to talk with the community and our partners in a virtual chat room.

Question 7

How do I join the online chat?

Accepted Answer

Under the video player, you will find a link to access the online chat.

Question 8

In which language is the event?

Accepted Answer

All the talks will be in English.

Question 9

Is the event subtitled?

Accepted Answer

No subtitle will be available for this event.

Question 10

Can I have an invoice?

Accepted Answer

An invoice is attatched to your confirmation email.

Question 11

What is your exchange/refund policy?

Accepted Answer

For livestreams tickets, no refund will be available.

Question 12

I am a journalist, who should I contact?

Accepted Answer

If you have any questions regarding the press, please contact:  press@motion-plus-design.com

Question 13

Can I become a partner?

Accepted Answer

Yes! Please refer to : https://www.motion-plus-design.com/sponsors

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