Question 1

Where does the event take place?

Accepted Answer

This event is live streamed from le Théâtre de la Madeleine in Paris.

Question 2

What is the duration of the event?

Accepted Answer

The event is on Saturday, November 25 from 9:45am to 5:30pm, Paris time. It will then be accessible on demand for 7 days.

Question 3

Can I watch it later on demand?

Accepted Answer

Yes! Livestream ticket holders will have access to the talks on demand for 7 days (until December 3, 23:59 Paris time).

Question 4

I bought my ticket, how can I access the livestream?

Accepted Answer

Once you have purchased your ticket, you will receive a link from Eventbrite by email and 3 reminders: 
- 2 days before the start of the event, 
- 2 hours before the start of the event,
- 10 minutes before the start of the event. 
If you don't receive any mail from Eventbrite, check your spams!

Question 5

Do I need to download any software to attend the event?

Accepted Answer

No, just click on the link from Eventbrite's email. If the video doesn't play, try to reload your page or download the latest version of Firefox or Google Chrome.

Question 6

What is the program of the day?

Accepted Answer

The program will be available on our social networks one week before the event. Ticket holders will also receive it by email. The day will have breaks, including a one-hour lunch that will encourage you to talk with the community and our partners in a virtual chat room.

Question 7

How do I join the online chat?

Accepted Answer

Under the video player, you will find a link to access the online chat. Just choose a nickname and provide your date of birth to participate. Then enter your email and choose a password to finalize your registration.

Question 8

In which language is the event?

Accepted Answer

All the talks will be in English.

Question 9

Is the event subtitled?

Accepted Answer

No subtitle will be available for this event.

Question 10

Can I have an invoice?

Accepted Answer

The confirmation email serves as an invoice.

Question 11

What is your exchange/refund policy?

Accepted Answer

For livestreams tickets, no refund will be available.

Question 12

How can I find out about upcoming Motion Plus Design events?

Accepted Answer

When you buy your ticket, you will be asked to fill a short form. Answer "Yes" to the question "Would you like to subscribe to this event newsletter?". You can also follow us on our social networks and on our website: motion-plus-design.com

Question 13

Can we become event partners?

Accepted Answer

Yes, Motion Plus Design offers different sponsoring options for its events in Paris, Tokyo, Los Angeles and in more than fifteen cities around the world. Contact us on: sponsors@motion-plus-design.com

Question 14

I am a journalist, who should I contact?

Accepted Answer

If you have any questions regarding the press, please contact:  press@motion-plus-design.com

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